Recently, Tariq Valani, Vice President – IT Infrastructure & Operations of Mövenpick Hotels & Resorts, spoke about Mövenpick’s pursuit to deliver customer happiness and how Airangel have helped.
“Partnering with Airangel gave us a cloud platform that allowed us to make wireless roaming between our hotels an easy task. Today, our guests only need to sign up once using their email address or social login and from there, they would be automatically recognised in any Mövenpick Hotels & Resorts property across the globe and have access to the internet.”
“With the Wi-Fi Everywhere brand signature came a set of requirements that had to be followed by all hotels in order to offer a seamless experience globally. The first of these requirements was that our cloud HSIA solution, provided by Airangel, had to be implemented at every hotel globally.”
Airangel’s Cloud-First Solution gives Mövenpick the means to provide friction free internet to their loyal guests, real time customer engagement, and a suite of marketing tools and reports. In addition, our networking tools allows them to manage their wireless estate across multiple service providers and hardware vendors, ensuring they have complete visibility. Guests can roam to any property in the Mövenpick Hotel group and be instantly recognised.
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To find out more about Airangel’s Cloud-First offering click here.
