If you are anything like me, you relish the self-checkout isle at the supermarket. The faceless zone where you can make purchases without any interaction with the supermarket staff, where you don’t have to conduct any small talk, and where you can set your own pace to sort and order…
Few can deny that the way we work, live and travel has been fundamentally affected by the dawning on the digital era. Ultrafast broadband in our homes has given way to a more mobile form of Internet usage, characterised by laptops, smartphones and tablets. More and more, we move through…
As Airangel continues to see growth across Europe and the Middle East, and with sights set on further international expansion, the UK based WIFI business turned to Neil Williams, a prominent figure in the hospitality solutions sector and former Senior VP of GuestTek to deliver the operational excellence required to…
Dubai make no secret that they want to become the destination of choice for tourists from around the world. So much so that it explicitly stated in the latest communication from the Dubai Government Department of Tourism and Commerce Marketing (DTCM), circulated on 13 November 2016 to all Hotel Establishments.…
In a world where the profit margins hotels enjoy have been slashed dramatically, thanks largely to online comparison websites, the battle to find the balance between quality and cost has never been tougher. For many hotels, that’s meant scaling back their offering or holding back on investment which otherwise might…