It’s difficult to overstate the value of wireless internet in our modern lives. The information age has transformed the way we work, play and relax, enabled by new generations of mobile technology which has meant that – no matter where we are or what we’re doing – we have the world at our fingertips. It’s…
Loyalty in the hospitality sector has never been under as much of a threat as it is right now. The rise of hotel comparison websites has done to hospitality as it did to the insurance sector – pushing prices down at the expense of quality and loyalty.
It’s 2018 and, really, it should come as no surprise to you that free WiFi has moved beyond the world of luxury extras and is now an essential part of any hospitality package. Whether you’re a hotel, large venue, apartment block or any other business with a customer-service element, integrated guest WiFi produces not only…
Less than two years ago, a report from the National Infrastructure Commission identified 53 countries with better 4G connections than the UK, including nations like Panama, Albania, Peru and Romania. It was a damning blow for a rollout of the next-gen mobile internet standard which had proven slow, inconsistent and disappointing.
It’ll come as no surprise to hear that the demands for university administrators are, for example, significantly different from those operating businesses in the hospitality sector. Although the duty of care demands are often similar, there’s a focus on education rather than profit. It’s a fact which has led many in higher education to wonder…
Guest WiFi can be something of a tricky proposition for many businesses. Everyone knows they need it, but implementing it properly? That’s another issue entirely. Off-the-shelf consumer grade technology simply isn’t suited to the demands of commercially operated guest WiFi and the systems used to manage them don’t offer the flexibility required to keep these…
“Our guests now receive a consistent experience with a once in a lifetime login and this significantly improved our customer satisfaction scores for WiFi. We are the first global chain to provide such experience in every country we operate.” – Floor Bleeker – CIO, Mövenpick Group Airangel’s cloud-first solution, Genisys, offers hotel managers the opportunity…
In October 2017, researchers found something shocking; they discovered a WiFi exploit that affected all modern WiFi networks utilising WPA and WPA2 security encryption.
The trajectory of home broadband has been, quite simply, astonishing. From a rarefied luxury to the ‘fourth utility’, internet in the home has fundamentally changed almost every aspect of our lives. It’s led many to call for broadband connections to be installed and available instantly in all new homes and apartments, much like how mains…
It’s 2018 and, if we’re being honest, there’s little excuse for a hotel not to implement a guest WiFi solution. Whether you’re a large hotel chain or a local B&B, the customer’s expectations have shifted such that not offering free guest WiFi is seen as a serious negative.