“Our guests now receive a consistent experience with a once in a lifetime login and this significantly improved our customer satisfaction scores for WiFi. We are the first global chain to provide such experience in every country we operate.” – Floor Bleeker – CIO, Mövenpick Group Airangel’s cloud-first solution, Genisys,…Details
Mövenpick Hotels & Resorts partnered with Airangel to enhance their guests’ Internet experience and build a solid technology foundation for its more than 80 hotels worldwide. About Mövenpick Hotels & Resorts Mövenpick Hotels & Resorts is one of the world’s most reputable upscale hotel management companies. Since it was established…Details
Recently, Tariq Valani, Vice President – IT Infrastructure & Operations of Mövenpick Hotels & Resorts, spoke about Mövenpick’s pursuit to deliver customer happiness and how Airangel have helped.
Prompted by the inevitable increased interest in the protection of user data caused by the GDPR enforcement, over the last few weeks we have been sent a few “generic” system security assessment forms, where we are asked to specify the standard of WiFi encryption delivered or recommended.
With the enforcement of GDPR less than 48 hours away, the hospitality industry has had a big job on its hands to catch up with the changes in requirements. By the very nature of the industry, a Venue wouldn’t want to “duck” the GDPR requirements by excluding EU citizens, and…Details