Loyalty in the hospitality sector has never been under as much of a threat as it is right now. The rise of hotel comparison websites has done to hospitality as it did to the insurance sector – pushing prices down at the expense of quality and loyalty.
It’s 2018 and, really, it should come as no surprise to you that free WiFi has moved beyond the world of luxury extras and is now an essential part of any hospitality package. Whether you’re a hotel, large venue, apartment block or any other business with a customer-service element, integrated…Details
Less than two years ago, a report from the National Infrastructure Commission identified 53 countries with better 4G connections than the UK, including nations like Panama, Albania, Peru and Romania. It was a damning blow for a rollout of the next-gen mobile internet standard which had proven slow, inconsistent and…Details
It’ll come as no surprise to hear that the demands for university administrators are, for example, significantly different from those operating businesses in the hospitality sector. Although the duty of care demands are often similar, there’s a focus on education rather than profit. It’s a fact which has led many…Details
Guest WiFi can be something of a tricky proposition for many businesses. Everyone knows they need it, but implementing it properly? That’s another issue entirely. Off-the-shelf consumer grade technology simply isn’t suited to the demands of commercially operated guest WiFi and the systems used to manage them don’t offer the…Details