WiFi Access at The Ritz London

For over a century The Ritz London has been the benchmark by which other hotels are measured. It has been home to the great and the good, the intelligentsia, the glitterati and thousands of discerning guests since 1906 and is the byword for luxury, service and elegance.

RELIABLE WIFI AT THE RITZ LONDON

Guest Internet access and WiFi in particular, however, is no longer a luxury – it’s now considered a vital part of delivering the highest standard of service The Ritz is renowned for.

So when Glenn and Richard Isted, IT managers at The Ritz, were tasked with reviewing their ageing guest high speed Internet access facilities, fast, robust and reliable WiFi access became a renewed priority.

“Our guest Internet connection really struggled to deal with the nuances of a hotel that was built at the turn of the century,” Glenn explained. “We needed a system that could cope with walls up to twelve inches thick, that we could manage easily and that could guarantee fast and reliable guest access 24/7,”

Glenn was first introduced to Airangel while researching an alternative provider for the Ritz’s public access gateway. Airangel initially surveyed the hotel and drew up detailed plans on how best to make use of the latest WiFi infrastructure technology.

FULL COVERAGE IN EVERY ROOM

The Airangel WiFi Concierge solution was specified, which included 180 Ruckus Wireless access points of various models in all 133 bedrooms and suites and throughout the hotel’s public areas.

The highly decorative bedrooms and corridors of The Ritz presented particular challenges for conventional cabling.

“AIRANGEL ENABLES US TO OFFER THE HIGHEST STANDARD OF SERVICE, WHICH THE RITZ IS RENOWNED FOR”.

Contact Airangel for more information relating to Hospitality WiFi Solutions

Produced by Airangel, in association with The Ritz-Carlton Hotel Company, LLC.