Helpdesk – Ticket Raising & Tracking
Raising a ticket, or troubleshooting an issue, has never been easier with Helpdesk; Airangel’s ticket raising, ticket tracking and knowledge base centre.
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Guest Engagement
We understand that engaging with your guests is vital for any hotel group. Guest engagement can be used to boost revenue, increase loyalty membership enrollments and help you add a…
Airangel & Proaxis Announce Strategic Partnership
We are proud and excited to announce a strategic partnership with Proaxis to deliver highly-innovative hotel technology services to hotel groups throughout eastern Europe, including: Croatia, Serbia, Slovenia, Albania, Kosovo…
Windows 11 & Captive Portals
**UPDATE** We have applied a fix to our Captive Portal Networks to ensure guests using Windows 11 are redirect to the Portal page. Click here to see the Changelog. …
A Word on Legacy HSMX Gateways
Why ignoring end of life timelines is a bad idea A more accurate headline to accompany last week’s Techcrunch article would be “Security flaws found in a legacy guest Wi-Fi…
A Note on Log4j
Airangel constantly reviews and analyses any security incidents that could impact our customers, products, and services. If a security event affects Airangel products and services, we contact affected customers and…
Hotel Superhero
At Airangel, we aim to push boundaries and collaborate with our customers to create innovative solutions. Due to this way of thinking and working, we’re dedicated to ensuring products, that…
Airangel and Parity Technology Solutions announce strategic partnership
Airangel and Parity Technology Solutions are pleased to announce a strategic partnership to deliver high-quality Guest Internet services to customers throughout India, Singapore, Canada, US & Mexico.
Welcome Jon Hopper
Airangel are delighted to welcome Jon Hopper in the newly created position of Chief Technology Officer.
Airangel & Microsense Announce Strategic Partnership
Airangel and Microsence are pleased to announce a strategic partnership to deliver high-quality Guest Internet services to customers throughout India.
Airangel & Reivernet Announce Strategic Partnership
Hotel owners and operators in Asia and the Middle East now have access to market-leading network services platform and support
Airangel Sells Managed Services Division to Double Down on SaaS
Freshwave have acquired Airangel’s Managed Services Division and will become an Airangel partner acquiring the rights to use its industry leading platform across UK and Europe A Leaner Airangel emerges…
Airangel and IT Hospitality Strategic Partnership in Middle East and Africa
Airangel is pleased to announce their strategic partnership with IT Hospitality for the Middle East and Africa region.
MAC Randomisation in iOS14
iOS 14, Apple’s Next Generation operating system, was released last week to much excitement. Looking past the new widgets, customization options and quality of life features we can finally take…
How can we adapt hotel technology in this post-COVID world?
Coronavirus has changed the face of the world as we know it, arguably impacting the hospitality industry more so than anyone else. Hotels and restaurants must innovate and, change practices…
Airangel Partner with Accor in the Middle East & Africa
Airangel are proud to partner with Accor Middle East & Africa as the sole provider for Frictionless Guest WiFi, Wireless Compliance and Insights. Through Captivnet, Airangel’s in-house developed Network and Guest…
Guest WiFi Is Changing. What You Need to Know…
*UPDATE* iOS14 beta 4 seems to have now removed the 24-hour unique MAC Address randomisation. iOS14 still creates a randomised per SSID MAC address just like Android’s operating system does…
Movenpick Hotel Casablanca, Morocco
We’re delighted that Mövenpick Hotel Casablanca have chosen to continue their relationship with us and have renewed their contract.
Enablers for Hospitality in a Post-COVID World
It’s wonderful to see our partner hotels waking up all around the world, it’s pretty clear that those operators who have invested in their technology foundations over recent years are…
A message from Dean Wilkinson
Dear Customers, At Airangel our employees and customers remain our top priorities, as the COVID-19 situation continues and evolves, our thoughts go out to all who have been impacted…