Scales to 100s of Residents
Scales to hundreds of subscribers and multi gigabits of bandwidth.
Building-Wide Wi-Fi
The single building-wide SSID is available wherever your residents may roam. Ensuring a constant connection.
Ultra-Fast Gbps Speeds
Your residents will experience internet speeds that are expected for any home Wi-Fi network.
Super Easy Onboarding
Residents can create an account and subscribe to a service within minutes, being instantly connected upon arrival.
Our MDU Solution, Re-engineered.
Our brand new MDU application, The Resident Operations Console, has been built from the ground up to be leaner, faster and a foundation for enhanced residential features.
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The Resident Journey
Your residents are started on their journey as soon as they’re enrolled into the Resident Operations Console. They will be sent their welcome email the day before the move in and, providing they’ve purchased a package, will immediately have internet access when they arrive.
Step 1
Welcome Email
Upon committing to a Residential rental stay, users are greeted by an automated email and presented with the venue’s subscription options.
Step 2
Account Creation
After choosing to purchase a package, the user will be taken to the Residential Subscription Hub for account creation.
Access this page from any web connected device, anywhere.
Step 3
Subscription Selection
Residents are then encouraged to purchase a package that best suits their needs.
Step 4
Subscription Purchase
Residents can pay for their package via Credit/Debit card, Apple Pay, Google Pay or via PayPal.
Step 5
Connection Email
Once a subscription has been purchased, the new Resident will receive a Connection Email, outlining the apartment network name and the passkey they will use to access it.
It works just like the resident expects, they can connect as many devices as they like with the same password, no need to seek out mac addresses or type them into web portals like some other legacy solutions.
The Resident Journey
Your residents are started on their journey as soon as they’re enrolled into the Resident Operations Console. They will be sent their welcome email the day before the move in and, providing they’ve purchased a package, will immediately have internet access when they arrive.
Step 1
Welcome Email
Upon committing to a Residential rental stay, users are greeted by an automated email and presented with the venue’s subscription options.
Step 2
Account Creation
After choosing to purchase a package, the user will be taken to the Residential Subscription Hub for account creation.
Access this page from any web connected device, anywhere.
Step 3
Subscription Selection
Residents are then encouraged to purchase a package that best suits their needs.
Step 4
Subscription Purchase
Residents can pay for their package via Credit/Debit card, Apple Pay, Google Pay or via PayPal.
Step 5
Connection Email
Once a subscription has been purchased, the new Resident will receive a Connection Email, outlining the apartment network name and the passkey they will use to access it.
It works just like the resident expects, they can connect as many devices as they like with the same password, no need to seek out mac addresses or type them into web portals like some other legacy solutions.
Subscription & Billing Management
We work with payment providers to ensure your Resident’s ongoing subscription and billing management is robust, secure and accessible. All you need is a merchant account with one of our chosen providers and you’re ready to start taking payments. Our chosen payment providers allow your Residents to choose how they want to pay. Whether that be via Credit/Debit card or 3rd party applications such as ApplePay, GooglePay and PayPal.
We currenty work with Braintree, with PayPal, and other providers, coming in the near future.
Deployment & Integration
Captivnet, the network management software at the heart of our solution, makes deployment, management and integration easy and provides operators a means to deliver a revenue-generating subscription services creating value for the building owners and allows them to retain revenues usually given away to traditional internet providers. Captivnet integrates with your Ruckus LAN equipment and saves you time by managing:
The Secure Network Connection
Branding
Sign-up & Onboarding
Billing Management
Account Management
Support
The Secure Network Connection
Branding
Sign-up & Onboarding
Billing Management
Account Management
Support
Hardware
At the heart of the solution sits Mikrotik which manages the efficient distribution of Gigabits of bandwidth, we’re also deeply integrated with your LAN vendor currently supporting Ruckus SmartZone with Cambium cnMaestro coming soon.
Your Visitors Aren't Left Out
Most Build to Rent complexes now consist of multiple break-out areas for community get togethers and spaces for residents to relax. These areas can be serviced by guest networks, so users can still access Wi-Fi away from their rooms.
Furthermore, these guest networks can be useful tools to let residents know of goings on around the complex and gather marketable information.
Want to Learn More?
If you’d like to speak to one of our network experts and see how MDU Wi-Fi Manager can help your business, click below.