Genisys is a cloud based WiFi platform that enables easy internet access for your guests, real time customer engagement, and a suite of marketing tools and reports. In addition, our networking tools allow you to manage your wireless estate across multiple sites and hardware types, ensuring you have complete control.

The Admin Portal at the heart of Genisys is an easy-to-use management tool that gives you the ability to choose how your guests or visitors access the Internet and informs you precisely what is happening on your network.

Genisys is a cloud based WiFi platform that enables easy internet access for your guests, real time customer engagement, and a suite of marketing tools and reports. In addition, our networking tools allow you to manage your wireless estate across multiple sites and hardware types, ensuring you have complete control.

The Admin Portal at the heart of Genisys is an easy-to-use management tool that gives you the ability to choose how your guests or visitors access the Internet and informs you precisely what is happening on your network.

Avani_Laptop

GENISYS FEATURES

  • Guests access the internet from a portal branded with your hotel logo, it can include promotions and localised content
  • Portals for specific events, sites, or zones to deliver highly tailored content
  • Detailed analytics and reports about WiFi users, including demographics, frequency of visits, and type of internet access
  • A robust solution designed to handle peaks and troughs in usage
  • Control over charges for WiFi and any limits required on duration and bandwidth
  • Full integration with your Opera Property Management System, GHA, and email marketing platforms
  • Guest engagement via browser Injection Jets
  • Conference manager to easily set up network names and define conference zones
  • A way for visitors to log in using their favourite social network, traditional form, or GHA membership number
  • Full compliance with legislation for lawful intercept ensuring you are not liable should illegal activity be carried out by guests on your network
  • Personal Area Networks with Ruckus – Guests get their own secure network, just like home

GENISYS FEATURES

  • Guests access the internet from a portal branded with your hotel logo, it can include promotions and localised content
  • Portals for specific events, sites, or zones to deliver highly tailored content
  • Detailed analytics and reports about WiFi users, including demographics, frequency of visits, and type of internet access
  • A robust solution designed to handle peaks and troughs in usage
  • Control over charges for WiFi and any limits required on duration and bandwidth
  • Full integration with your Opera Property Management System, GHA, and email marketing platforms
  • Guest engagement via browser Injection Jets
  • Conference manager to easily set up network names and define conference zones
  • A way for visitors to log in using their favourite social network, traditional form, or GHA membership number
  • Full compliance with legislation for lawful intercept ensuring you are not liable should illegal activity be carried out by guests on your network
  • Personal Area Networks with Ruckus – Guests get their own secure network, just like home

LIVE PORTAL EXAMPLES

STANDARD MINOR PORTAL

GHA, VOUCHER, PMS, EMAIL AND SOCIAL LOGIN

Avani_Example_Screen

Click to view

POTENTIAL PORTAL

WITH SURVEY AND EMAIL VERIFICATION

Anantara_Example_Screen

Click to view

INJECTION JET GUEST ENGAGEMENT

Injection Jets are a series of small ‘pop-ups’ or banners that can be tailored to a venue’s needs. For example, when a guest connects to the internet, a small banner appears in the browser displaying an offer or service menu. Injection Jet’s are only available with a Genisys cloud managed router and Genisys server.

  • Menu Jet – Add a discrete tool bar to your pages to promote services and link to your own web pages and apps
  • Icon Jet – Add a single, floating icon to your web pages to allow premium upgrades or link to online content
  • Banner Jet – Traditional style internet banners across the bottom or top of the screen. The banner content can be rotated randomly, or weighed to display the best performing ads
InjectionJet_v5

INJECTION JET GUEST ENGAGEMENT

Injection Jets are a series of small ‘pop-ups’ or banners that can be tailored to a venue’s needs. For example, when a guest connects to the internet, a small banner appears in the browser displaying an offer or service menu. Injection Jet’s are only available with a Genisys cloud managed router and Genisys server.

  • Menu Jet – Add a tool bar to your pages to allow users to ‘boost’, upgrade to premium and link to your own web pages and apps
  • Icon Jet – Add a single, floating icon to your web pages to allow premium upgrades or link to online content
  • Banner Jet – Traditional style internet banners across the bottom or top of the screen. The banner content can be rotated randomly, or weighed to display the best performing ads
InjectionJet_v5
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STATUS PAGES

Status pages can be set to appear once a guest has logged in. These status pages can include text, images and can be coded with HTML and CSS to further refine your message. 

If collected, guest information can appear. This allows you to further personalise a guest’s experience by including their name. 

STATUS PAGES

Status pages can be set to appear once a guest has logged in. These status pages can include text, images and can be coded with HTML and CSS to further refine your message. 

If collected, guest information can appear. This allows you to further personalise a guest’s experience by including their name. 

TopofPhone_StatusAn

MULTI-LINGUAL PORTALS

Multiple languages can be uploaded into the portal – catering to all the venue’s needs. 

Individual elements can be changed depending on what language is selected, allowing you to change content depending on the language that is selected. 

LanguageSelectonPhone3

MULTI-LINGUAL PORTALS

Multiple languages can be uploaded into the portal – catering to all the venue’s needs. 

Individual elements can be changed depending on what language is selected, allowing you to change content depending on the language that is selected. 

LanguageSelectonPhone3

GUEST SATISFACTION SURVEYS

Guest surveys can be created within Genisys’ marketing engine. These surveys can be appended to a portal or sent to a guest via email if their email address exists in the guest profile. 

Surveys can be tied to an incentive upon completion. Reward participation with increased bandwidth or a coupon sent straight to their email address.

GUEST SATISFACTION SURVEYS

Guest surveys can be created within Genisys’ marketing engine. These surveys can be appended to a portal or sent to a guest via email if their email address exists in the guest profile. 

Surveys can be tied to an incentive upon completion. Reward participation with increased bandwidth or a coupon sent straight to their email address.

GHA DISCOVERY AUTHENTICATION

Guests can authenticate via our integration with the GHA Discovery membership, encouraging sign up to the loyalty programme and giving guests an incentive of greater bandwidth. 

logos-gha_White

GHA DISCOVERY AUTHENTICATION

Guests can authenticate via our integration with the GHA Discovery membership, encouraging sign up to the loyalty programme and giving guests an incentive of greater bandwidth. 

logos-gha_White

PERSONAL AREA NETWORKS

After their first login, guests can choose their own personal SSID that they can connect to at any hotel in the group. Once connected to the in-room WiFi, the Personal Area Network is deployed providing the guest with the ability to interact with other hotel devices such as the smart TV. Just like at home, guests can now stream their personal content, such as movies, or their holiday snaps, to the biggest screen in the room.

PERSONAL AREA NETWORKS

After their first login, guests can choose their own personal SSID that they can connect to at any hotel in the group. Once connected to the in-room WiFi, the Personal Area Network is deployed providing the guest with the ability to interact with other hotel devices such as the smart TV. Just like at home, guests can now stream their personal content, such as movies, or their holiday snaps, to the biggest screen in the room.

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